Privacy Policy

Last Updated: April 25, 2025

This Privacy Policy (“Policy”) describes how ThinkBio.Ai (“ThinkBio,” “we,” “us,” or “our”) collects, uses, and shares personal information of users of our website, thinkbio.ai (the “Site”), and our Services. Please read this Policy carefully.

California and other states have specific rules with respect to privacy. For additional information relating to your rights and our processing of your personal information, please refer to the “Additional Information for California Residents” section below.

As rules and regulations change, we reserve the right to modify this Policy. Please periodically review this Policy for updates.

1. Information We Collect

We may collect the following types of information:

  • Personal Data You Provide: This includes information you voluntarily provide to us, such as your name, email address, phone number, company name, job title, and any other information you choose to provide when you register an account, contact us, request information, or participate in surveys or promotions.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, referring website addresses, and the pages you view directly before and after accessing our Site.
  • Financial Data: If you make purchases or use paid Services, we may collect financial information such as your payment method details (e.g., credit card number, billing address).
  • Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and other tracking technologies to collect information about your activity on our Site, your browsing history, and your device. This helps us to personalize your experience, analyze trends, and administer the Site.
  • Usage Data: Information about how you use our Site and Services, including search queries, the features you use, and the content you interact with.
  • Providers: We may receive personal information from third parties such as service providers, vendors, contractors, and other parties.

2. How We Use the Information We Collect

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Site and Services.
  • Process your requests and respond to your inquiries.
  • Personalize your experience on our Site.
  • Send you administrative information, such as updates to our policies.
  • Communicate with you about our Services, features, and promotional offers (you can opt-out of marketing communications at any time).
  • Process payments and manage your account.
  • Monitor and analyze Site usage and trends to improve our Site and Services.
  • Detect, prevent, and address technical issues, security breaches, or fraud.
  • Enforce our Terms of Service.
  • Comply with legal obligations.

3. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform Services on our behalf, such as payment processing, data analysis, email delivery, hosting Services, customer service, and marketing assistance.
  • Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes such as a court order or subpoena.
  • Protection of Rights: We may disclose your information to protect rights, ensure safety, investigate fraud, or respond to government requests.
  • Affiliates: We may share information with affiliates, requiring them to honor this Privacy Policy.
  • Third Parties: We may provide aggregated or de-identified information that does not directly identify you.

4. Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable law:

  • Access and Update: You may access and update your personal information by logging into your account or contacting us.
  • Opt-Out: You can opt out of receiving marketing emails at any time.
  • Request Deletion: You may request deletion of your personal information, subject to exceptions.
  • Data Portability: You may request a copy of your data in a structured format.

To exercise these rights, please contact us using the information provided below. We may need to verify your identity before processing your request.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

6. Children’s Privacy

Our Site and Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information from our records.

7. Links to Other Websites

Our Site may contain links to third-party websites or applications that are not affiliated with us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any external website you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any updates on this page and revise the “Last Updated” date at the top. Your continued use of our Services after such changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

https://thinkbio.ai/contact/
3602 Inland Empire Blvd. Suite C-200, Ontario, CA 91764

Specific State and Foreign Privacy Policies

Additional Information for California Residents

If you are a resident of California, you may be entitled to the privacy rights described below under the California Consumer Privacy Act (“CCPA”). Please note that certain categories of Personal Information, such as PHI, are not covered by the CCPA.

We collect the categories of information described in section 1 “Information We Collect” of this Policy.

We use the personal information we collect for the purposes described in section 2 “How We Use the Information We Collect” of this Policy.

We have not sold personal information for any monetary value. However, our use of certain website cookies may be considered a “sale” of information under California law.

In addition, as a resident of California, you may have certain rights with respect to your personal information:

1. Right to Know

You have the right to request:

  • the specific pieces of Personal Information we have about you;
  • the categories of sources from which that Personal Information was collected;
  • if we sold or disclosed your Personal Information in the last 12 months and the categories of your Personal Information that we sold or disclosed;
  • the categories of third parties with whom we share your Personal Information; and
  • the purpose for collecting and selling Personal Information.

2. Right to Deletion

You have the right to request that ThinkBio delete the Personal Information that we have collected or maintained about you. We may deny your request under certain circumstances, such as if we need to comply with our legal obligations or complete a transaction for which your Personal Information was collected. If we deny your request for deletion, we will let you know the reason why.

3. Right to correct inaccurate personal information

You have the right to request that we correct inaccurate personal information that we maintain about you.

4. Right to opt-out of the “Sale” of your Personal Information

You have the right to opt-out of the “sale” of personal information. To do so you can (i) use the “Do Not Sell or Share My Personal Information” link in the footer of this webpage or (ii) submit a request using the instructions in the “How to make a CCPA request” below. We also recognize opt-out preference signals contained in HTTP header fields, which permit users to opt-out of any cookies.

5. Non-discrimination

ThinkBio will not discriminate against you in any way if you choose to exercise your rights under the law. However, if we delete your Personal Information based on a request you make, understand that you may be unable to use or access certain features of our Services.

6. How to make a CCPA request

To exercise your CCPA rights, contact us at https://thinkbio.ai/contact/. Please note that you may exercise your right to know twice a year free of charge. We endeavor to respond to a verifiable consumer request within forty-five (45) days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

We will take steps to verify your identity before processing your CCPA requests. We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected Personal Information. If you have an account with us, we will use our existing account authentication practices to verify your identity. If you do not have an account with us, we may request additional information about you to verify your identity. We will only use the Personal Information provided in the verification process to verify your identity or authority to make a request and to track and document request responses, unless you initially provided the information for another purpose.

You may use an authorized agent to submit a CCPA request and parents may submit requests on behalf of their children. When we verify your agent’s request, we may verify both your and your agent’s identity and request a signed document from you that authorizes your agent to make the request on your behalf. To protect your Personal Information, we reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on their behalf.

7. California Confidentiality of Medical Information Act

California law grants California residents, including children, the right to request access to their medical information, in certain circumstances, including mental health records. ThinkBio does not maintain any specific medical information with respect to California residents. If you believe medical information has been retained by ThinkBio, you may request access to your medical information by emailing https://thinkbio.ai/contact/.

8. Other California Privacy Rights

California also gives California residents the right to request certain information regarding our disclosure of their Personal Information to third parties for those third parties’ direct marketing purposes. You may request information regarding the disclosure of your Personal Information to third parties for those third parties’ direct marketing purposes by emailing https://thinkbio.ai/contact/ or by writing us at the address in the Contact section of our website.

European Union, United Kingdom and Other Country Privacy Rights

If you are a resident of the European Union or the United Kingdom, you have certain data protection rights under the General Data Protection Regulation and its UK implementation (GDPR).

You are entitled to certain rights under GDPR:

  • Right to request information: You have the right to ask us questions about our processing of your Personal Information, including if you feel information is missing from this Privacy Policy.
  • Right to access: You have the right to request access to your Personal Information.
  • Right to rectification: You have the right to ask us to correct errors, or to complete omissions, in your Personal Information.
  • Right to erasure: You may have the right to ask us to delete your Personal Information. Some people call this the “right to be forgotten.”
  • Right to restriction of processing: You may have the right to limit our processing of your Personal Information.
  • Right to data portability: You may have the right to receive, or have us transmit to another person, a portable copy of your Personal Information.

You also have the right to object to any processing based on our legitimate interests where there are grounds relating to your particular situation. You can object to marketing activities for any reason.

In addition, you can always reach out to your local data protection authority for more information on your rights. https://ec.europa.eu/info/law/law-topic/data-protection/reform/what-are-data-protection-authorities-dpas_en

1. International Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country. Specifically, our Website servers are located in the United States and India. This means that when we collect your personal information we may process it in any of these countries.

2. Other International Visitors (non-EU or UK)

This website and our Services are hosted in the United States and are intended for visitors located within the United States. Your use of the Services and provision of your information is subject to the laws and regulations of the United States and the State of California. If you choose to use the Services from other regions of the world with laws governing data collection, use and disclosures that may differ from United States law, then you acknowledge and agree that (a) you are transferring your Personal Information outside of those regions to the United States, and (b) the laws and regulations of the United States regarding data privacy and security governing the use and disclosure of Personal Information may differ from those of your country of residence.

This section applies to personal information that is processed pursuant to Regulation (EU) 2016/679 (the “GDPR”), the UK GDPR and Data Protection Act 2018, and the Federal Act on Data Protection (“FADP”).

3. Privacy Rights

If you are in the EEA, the United Kingdom, or Switzerland you may also have the following privacy rights:

  • Your Right to Erasure: With regards to your right to ask us to erase your personal information in certain circumstances, please note that we may not always be able to remove your personal information from ongoing or completed research studies. We may retain limited backup copies and archival files of your personal information to satisfy our state and federal legal obligations or regulatory requirements, including those set by the Clinical Laboratory Improvement Amendments (CLIA).
  • Your Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of alleged infringement. Prior to lodging a complaint, where feasible, please contact us and allow us to attempt to resolve the issue. For more information regarding the contact details of the relevant supervisory authority, please visit the European Data Protection Board website (https://edpb.europa.eu/about-edpb/board/members_en). For more information regarding lodging a complaint to the Data Protection Authority in Switzerland, please visit https://www.edoeb.admin.ch/edoeb/de/home.html. For more information regarding lodging a complaint with the UK’s Information Commissioner’s Office (ICO), please visit https://ico.org.uk/make-a-complaint/

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

https://thinkbio.ai/contact/
3602 Inland Empire Blvd. Suite C-200, Ontario, CA 91764